Privacy Policy

Last updated: June 2026

Introduction

Your privacy matters to us. This Privacy Policy explains what personal information we collect through this website, how we use it, and your rights regarding that information.

We are committed to handling your data responsibly and in compliance with applicable privacy laws, including the Protection of Personal Information Act (POPIA) in South Africa.

Information We Collect

When you submit an enquiry through our contact form, we collect:

  • Your name

  • Your email address

  • Your phone number

  • Any additional details you choose to include in your message

We do not collect payment information, create user accounts, or track your behaviour across the site.

Sharing Your Information

We use the information you provide solely to:

  • Respond to your enquiry or request

  • Follow up regarding our services if you have expressed interest

We do not use your details for unsolicited marketing, and we will not contact you for purposes unrelated to your enquiry without your consent.

Data Security

We take reasonable steps to protect your personal information from unauthorised access or misuse. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

How Long We Keep Your Information

We keep your contact details only for as long as necessary to respond to your enquiry or maintain a reasonable record of our correspondence. If you would like us to delete your information, you can request this at any time (see Your Rights below).

Your Rights

Under POPIA and other applicable privacy laws, you have the right to:

  • Access the personal information we hold about you

  • Correct any information that is inaccurate or incomplete

  • Request deletion of your personal information

  • Object to the processing of your personal information

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe.

Cookies

This website does not use tracking cookies or analytics tools that collect personal data. If this changes, this policy will be updated accordingly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date at the top. We encourage you to review it periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch:

Cyber Lama | hello@cybeerlama.co.za